Services
We unite people, information, and technology
Municipal EDRM
Our Electronic Document and Records Managment (EDRM) solution brings intelligence to your enterprise content. For over 15 years we have continually invested in solutions that bring a more integrated approach to content management and collaboration.
Digital Unity has experience with large and small municipalities across the US and Canada. In all cases, we implement a framework that is designed to grow with you.
Design
Good design drives adoption. Using readiness assessment and defined requirements, we design a roadmap specific to your needs. This design process includes your real-world use cases, migration plans, and a detailed implementation schedule designed to meet strategic goals and timelines.
Key is designing a solution that encourages collaboration, simple to use, provides quick access to information. Digital Unity has experience through 100s of engagements to offer examples of best practices and solutions that work!
Architecture
With a holistic design and data strategy determined, the next step is defining a comprehensive solution architecture. Here we connect design with IT. Proper design drives adoption and a well-planned Information Architecture (IA) provides the backbone of your digital migration. Architecture is a discipline that covers many things: site structure, library and list structure, metadata, navigation, permissions and search.
Experience that counts....
We have the expertise to help your organization roll out change management plans and communications plans to help prepare your users for their new workplace environment.
Content Migration
A SharePoint migration is a long and complicated process where a lot can go wrong, but the rewards are tremendous.
This is why they should be handled by SharePoint and migration experts. Digital Unity’s skilled professional team has years of experience in seamless and error-free migrations to the leading-edge Microsoft platform. Our extensive background includes migration from SharePoint on-prem solutions, and most legacy records management systems such as OpenText, Laserfiche, or FileHold, which can typically be achieved for less than the annual maintenance cost for these systems.
Records Management
By leveraging our platform and deep knowledge, we help you achieve your organization’s legal obligations, providing the ability to demonstrate regulatory compliance and increases efficiency with regular disposition of items that are no longer required to be retained, no longer of value, or no longer required for business purposes.
TOMRMS is a complete system for managing paper records used by hundreds of Ontario municipalities and is the ideal system for organizing large collections of paper documents. The Ontario Municipal Records Management System uses a strict set of laws, regulations, and protocols to ensure the security of highly sensitive municipal records.
Training
User training is an important part of your program’s success. We offer on-line instructor-led workshops for all end users, as well as technical users. We ensure everyone is onboarded with a thorough understanding of their typical day-today usage of the system. Supervisory, coaching, and customized training available.
Support
Our customers love us. You can count on Digital Unity for white-glove support during and after implementation. We offer strategic advice, as well as quick troubleshooting, and ongoing enhancements.
Our support team ensures your system continues to run at optimum levels. We offer (non-mandatory) annual support contracts with flexible terms and usage.
Ready To start?
Each organization’s digital transformation journey is unique. The key to success starts by identifying key goals and challenges, developing a strategic plan, and investing in the right partner and technology for long-term success.
